What Device Can I Use to Access the Live Stream?
The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.
System Compatibility Checker
Before attending the event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the left. Be sure to apply necessary updates to your system for items that fail before the live event.
Optional Education with Additional Fees
To register for one of the Special Symposia taking place on Thursday, April 21, please email christina@surgery.org.
Launching a Session
Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click on the "Sessions" tab, followed by the "Attend Session" button next to the desired session.
Asking a Question
To submit a question for the speaker(s), navigate to the "Questions" tab on the left side of your player screen. Select "Click Here to Submit a Question", enter your question and click Submit. You will also have the ability to "up-vote" already submitted questions.
Chat with Your Fellow Attendees
Once you've launched a session, if you'd like to chat with your fellow attendees, navigate to the "Chat" tab on the left side of your player screen and begin chatting! In order to be visible to everyone, you need to enable your information on the attendee page.
Evaluations
Remember to go to the evaluation tab and complete the survey to claim your CME credits and print your CME letter.
Faculty Disclosures
Faculty Disclosures are available to view here.
Technical Support
If you need further help, please contact our Technical Support. Live help is available 9am-5pm ET, Monday-Friday. Call us at {{$platformInstance.support.phone}} or use the "Live Support" chat feature located at the bottom of your screen..
Weekend Support for Live Events: Support will be available during live events, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.